How Long Does Lowes Hold a Pickup Order: Secrets Revealed


Career Consultant & Blog Writer

Published: August 4, 2023 | Updated: February 23, 2024

Lowes typically holds a pickup order for 7 days from the time of purchase. This duration allows customers ample time to pick up their items at their convenience. However, it’s essential to be aware that this holding period may vary based on certain factors, such as the type of product and the store’s local policies.

Lowes, one of the leading home improvement retailers, offers the convenience of online ordering with their pickup service. But how long does Lowes hold a pickup order? In this article, we’ll explore the details of Lowes’ pickup order holding policy, how long does lowes hold a pickup order, and tips to make the most of this service.

Understanding Lowes’ Pickup Process

To make the most of Lowes’ pickup service, it’s essential to understand the process:

Step #1: Online Order Placement

Start by placing your order online through the Lowes website or mobile app. Select the “Store Pickup” option during checkout.

Step #2: Confirmation

After placing the order, you’ll receive a confirmation email or notification. This email will include details about the pickup location, estimated pickup time, and the holding period.

Step #3: Ready for Pickup Notification

Once your order is ready for pickup, you’ll receive another notification, informing you that your items are available at the designated store.

Step #4: Pickup

Head to the store within the specified holding period to collect your order. When you arrive, go to the designated pickup area or the customer service desk, and present your identification and order number.

Data Table: Average Holding Period for Different Product Categories

To provide a clearer understanding of Lowes’ pickup order holding policy, let’s examine the average holding periods for different product categories:

Product CategoryAverage Holding Period
Home Appliances7 days
Lumber and Building Materials7 days
Garden Supplies7 days
Plumbing and Electrical7 days
Tools and Hardware7 days
Paint and Decor7 days
Flooring and Tile7 days
Average Holding Period for Different Product Categories

Please note that these holding periods are subject to change, and it’s always best to check the specific policies at your local Lowes store.

Factors Affecting Pickup Order Duration

Several factors can influence how long Lowes holds your pickup order:

#1. Item Availability

The availability of the ordered items plays a significant role in determining the pickup order duration. If the items are in stock at the designated store, the pickup time may be quicker compared to items that need to be transferred from another location.

#2. Store Location

The location of the store where you placed the order matters. High-demand locations or stores with a larger number of orders may have different pickup timelines than less busy locations.

#3. Special Orders

For items that require customization or are not commonly stocked, the pickup duration might be longer. Lowes may need additional time to prepare such special orders before they are ready for pickup.

Making the Most of Lowes Pickup Service

To ensure a smooth and hassle-free pickup experience, consider the following tips:

Tips #1: Plan Ahead

If you have a specific project or renovation in mind, plan your purchase ahead of time. This will give you sufficient time to browse Lowes’ wide selection, compare products, and make an informed decision.

Tips #2: Check Store Availability

Before placing your order, check the availability of the items you wish to purchase at your preferred store. This will help you avoid any delays in the pickup process.

Tips #3: Double-Check Order Accuracy

Review your order details carefully before completing the purchase. Verify that the quantities, sizes, and specifications of the items are accurate.

Tips #4: Stay Within the Holding Period

While Lowes holds pickup orders for 7 days, it’s best not to wait until the last minute. Aim to pick up your items as soon as possible to avoid any inconvenience.

Tips #5: Consider Curbside Pickup

Lowes offers curbside pickup for added convenience. If you prefer this option, you can request it during the pickup process, and a Lowes associate will bring your order directly to your vehicle.

Bottom Line Of How Long Does Lowes Hold a Pickup Order

Lowes’ pickup order holding policy offers customers the convenience of shopping online while ensuring that their items are available for pickup when they need them. With a standard holding period of 7 days, customers have ample time to retrieve their orders from the designated store. By planning ahead, verifying order details, and staying within the holding period, customers can make the most of Lowes’ pickup service. Remember, convenience and efficiency go hand in hand, and Lowes is committed to providing both to its valued customers.

FAQs With Answers About How Long Does Lowes Hold a Pickup Order

#What happens if you don’t pick up an online order?

If you don’t pick up your online order within the specified holding period, Lowes will cancel the order. You will be refunded according to the store’s refund policy. It’s important to pick up your order within the designated time frame to avoid cancellation and any inconvenience.

#Can I have someone else pick up my Lowes order?

Yes, you can have someone else pick up your Lowes order on your behalf. To facilitate the process, provide them with a copy of the order confirmation and your identification. This way, they can present the necessary documentation when picking up the order.

#How long does it take for a Lowes order?

The processing time for a Lowes order can vary depending on the items and their availability. After placing the order, you’ll receive a confirmation email or notification with an estimated pickup time. It’s best to check the notification for the specific time frame.

#Does Lowes cancel orders?

Lowes may cancel orders under certain circumstances. If you don’t pick up your order within the holding period or if an item becomes unavailable, Lowes may cancel the order. Additionally, if there are any issues with payment or stock availability, the store may cancel the order and issue a refund.