How to Change Name on Walgreens Account: Best Guide

You can change your name on a Walgreens account by logging in, accessing your profile settings, editing your personal information, saving the changes, and possibly verifying your updates.

Your Walgreens account is essential for managing your prescriptions, and health records, and accessing exclusive discounts and offers. However, life changes, and you may find yourself needing to update your name on your Walgreens account due to marriage, divorce, or other reasons. In this comprehensive guide, we’ll walk you through the process of how to change name on Walgreens account, ensuring that you can continue to enjoy the benefits of your membership without any hassle.

Understanding the Importance of Updating Your Name

How to Change Name on Walgreens Account

Before we delve into the technicalities, let’s discuss why it’s essential to keep your name updated on your Walgreens account.

Identity Verification

Your name is a fundamental part of your identity. Ensuring that it matches your official identification documents helps Walgreens verify your identity when you make purchases or use services that require age verification.


Having the correct name on your account ensures that you receive emails, notifications, and other communications from Walgreens with the right salutation.


Updating your name allows Walgreens to personalize your shopping experience. You’ll receive recommendations and offers tailored to your preferences.

Steps to Change Your Name on Walgreens Account

How to Change Name on Walgreens Account

Now that you understand the importance of this task, let’s proceed with the step-by-step process of changing your name on your Walgreens account.

Step #1. Accessing Your Walgreens Account

To initiate the name change process, you’ll first need to log in to your Walgreens account. If you don’t already have an account, you’ll need to create one. Make sure you have your login credentials handy.

Step #2. Navigating to Your Profile

Once you’re logged in, click on your profile icon or name in the top-right corner of the page. This will take you to your account settings.

Step #3. Editing Your Personal Information

Within your account settings, you’ll find an option to edit your personal information. Click on it to proceed.

Step #4. Updating Your Name

In the personal information section, you’ll see your current name displayed. To change it, simply click on the “Edit” button next to your name.

To ensure the security of your account, Walgreens may request legal documentation to verify your name change. This typically includes a marriage certificate, divorce decree, or court order. Scan or photograph these documents and upload them as requested.

Step #6. Confirming the Change

Once you’ve submitted the required documentation, Walgreens will review your request. You will receive a notification via email once your name change has been approved.

Step #7. Verification Process

Walgreens may take a few days to verify your request. During this time, you can continue using your account with your old name.

Step #8. Notification of Approval

Upon approval, you will receive a confirmation email, and your name on your Walgreens account will be updated.

Step #9. Re-Login

After receiving confirmation, log out of your account and log back in to see your updated name.

Step #10. Checking Your Account

Verify that your name has been successfully changed by reviewing your account settings.

Common Issues and Troubleshooting

Changing your name on a Walgreens account is typically straightforward, but you might encounter some issues. Here are a few common problems and how to address them:

#1: Forgotten Password

If you can’t log in because you’ve forgotten your password, use the “Forgot Password” option to reset it.

#2: Account Lockout

If you’re locked out of your account due to multiple login attempts, contact Walgreens customer support for assistance.

#3: Verification Problems

If you encounter issues with the verification process, double-check the information you provided and try again. Contact support if problems persist.

FAQs (Frequently Asked Questions) With Answers About How to Change Name on Walgreens Account

How do I change my Walgreens information?

To change your Walgreens information, including your name, log in to your Walgreens account, access your profile settings, and then edit your personal information. Follow the steps mentioned in the article for a detailed guide on changing your name.

Can I merge two Walgreens accounts?

As of my last knowledge update in September 2021, Walgreens did not offer a feature to merge two accounts. If you have multiple accounts and wish to consolidate them, it’s best to contact Walgreens customer support for guidance on how to handle this specific situation.

Did Walgreens change its name?

As of my last update in September 2021, Walgreens had not undergone a significant name change. However, it’s always a good idea to check the latest news and updates directly from Walgreens or trusted sources for any recent changes.

Can I add someone to my Walgreens account?

Yes, you can often add family members or dependents to your Walgreens account, especially if you want to manage their prescriptions or make purchases on their behalf. You can do this by accessing your account settings and looking for options related to adding family members or dependents. The specific steps may vary, so it’s best to consult Walgreens’ official website or contact their customer support for the most up-to-date instructions.


Changing your name on your Walgreens account is a straightforward process that ensures your account remains up to date with your personal information. By following the steps outlined in this guide, you can easily update your name and continue enjoying all the benefits and services offered by Walgreens. Remember to provide the necessary legal documentation to expedite the process. Now, go ahead and make that important change hassle-free!