How to Make a Complaint to Applebee’s Corporate Office | Best Tricks

Shamima

Career Consultant & Blog Writer

Published: January 1, 2024

To make a complaint to Applebee’s corporate office, you can contact their Guest Relations department. You may reach them via email at guest.relations@applebees.com. Be sure to provide detailed information about your concern for a more effective resolution.

In today’s consumer-centric world, providing feedback is crucial for businesses to improve their services. One effective way to voice concerns or dissatisfaction is by making a complaint directly to the corporate office. This comprehensive guide will walk you through the process of how to make a complaint to Applebee’s corporate office, ensuring that your concerns are heard and addressed.

What is Applebee’s corporate phone number for complaints

For Applebee’s customer service, you can dial 888-592-7753. The phone line is designed to cater to various concerns, and clients have the option to select the specific division relevant to their issue when calling. Customers may reach out for a variety of reasons, including technical issues, concerns about products, or problems with provided services.

Additionally, there is the option to communicate via fax at 913-890-9241. Telephone support is available Monday through Friday, from 8 a.m. to 7 p.m. CST.

Applebees Corporate Office Address

How to Make a Complaint to Applebee's Corporate Office

Applebee’s Services, Inc.
450 North Brand Boulevard
Glendale, California 91203
United States

Opening Hours

Monday – Friday: 8 AM – 7 PM (CST)

Applebees Corporate Email Address

If you need to contact Applebee’s via email, reach out to guest.relations@applebees.com. For media-related inquiries, utilize MediaRelations@Applebees.com. Expect responses within 2 to 5 days, but to expedite, ensure your requests are precise. Alternatively, engage with Applebee’s support specialists through their bot-operated live chat on the official website. Simply open the site and click the icon at the bottom of the main page to launch the chat.

Best Tricks On How to Make a Complaint to Applebee’s Corporate Office

How to Make a Complaint to Applebee's Corporate Office

1. Understanding the Complaint Procedure

To ensure your complaint is heard and addressed promptly, understanding the proper procedure is essential. Identify the specific department related to your concern and gather all the necessary details before initiating the complaint. This not only streamlines the process but also increases the likelihood of a swift resolution.

2. Drafting a Formal Complaint

When drafting your complaint, focus on structuring it effectively. Be clear and concise in your communication, emphasizing the key points of your concern. Providing a detailed yet succinct account of the issue will facilitate a quicker understanding by the corporate team.

3. Submitting the Complaint

Applebee’s typically offers multiple avenues for submitting complaints. Online submission methods, including dedicated complaint forms, are common. Alternatively, traditional options like sending a letter via postal mail remain viable. Choose the method that aligns with your preferences for effective communication.

4. Following Up on the Complaint

After submitting your complaint, it’s essential to set expectations for a response. Applebee’s, like many companies, may have a specified timeframe for addressing customer concerns. If you haven’t received a response within the expected time, consider utilizing additional communication channels, such as a follow-up email or phone call.

5. Escalating the Complaint

Understanding when to escalate a complaint is crucial. If your concern remains unresolved despite initial attempts, consider reaching out to higher levels within the organization. Additionally, familiarize yourself with relevant regulatory bodies that oversee customer satisfaction in the restaurant industry.

FAQs With Answers About How to Make a Complaint to Applebee’s Corporate Office

What company owns Applebee’s?

Applebee’s is owned by Dine Brands Global, Inc., a publicly traded company that also owns other restaurant chains.

Is Applebee’s a franchise?

Yes, Applebee’s operates on a franchise model. Many of its restaurants are owned and operated by independent franchisees.

How long are Applebee’s gift cards good for?

The validity of Applebee’s gift cards typically depends on the terms and conditions at the time of purchase. It’s advisable to check the expiration date or inquire with Applebee’s customer support.

The Bottom Line

Making a complaint to Applebee’s corporate office is a straightforward process that requires preparation, clear communication, and persistence. By following the outlined steps and incorporating real-life insights, you can ensure that your concerns are heard and addressed, contributing to the continuous improvement of Applebee’s services.